Responsible Gaming
Gambling Should Be Entertainment, Not Income
We want to remind all our players that gambling should only ever be viewed as entertainment—similar to going to a movie or a concert. It should never be considered a way to earn money or solve financial problems. Casino games are designed with a house edge, which means that over time, the odds favour the casino. Please gamble responsibly and only with money you can afford to lose.
Age Verification
All players must be at least 18 years of age to participate in online gambling in Australia. If you are under 18, please do not attempt to register or place bets. Online gambling is illegal for minors. We take age verification seriously and reserve the right to request identification at any time.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in yourself or someone you know?
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Your Gambling: Keeping your gambling activity secret from family or friends
- Increased Spending: Gambling with larger amounts of money than intended
- Loss of Control: Being unable to stick to spending limits or stop when you plan to
- Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
- Financial Strain: Borrowing money or using credit to fund gambling
- Mood Changes: Becoming irritable or anxious when unable to gamble
- Escalating Bets: Needing to bet more to achieve the same level of excitement
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
If you've ticked any of these boxes, it may be time to reach out for help.
Self-Help Tools & Responsible Gaming Features
Most online casinos offer built-in tools to help you maintain control. Consider using these features:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Cap the maximum amount you're willing to lose in a given timeframe
- Betting Limits: Restrict the maximum stake you can place on individual games
- Reality Checks: Enable reminders that pop up at regular intervals during your gaming session
- Session Time Limits: Set automatic logout times to prevent extended gambling sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gambling
Contact your casino's support team to activate any of these tools on your account.
Support Organisations & Resources
If you're struggling with gambling, help is available. Reach out to one of these organisations:
Australia
- Gambling Help Online – Free, confidential counselling and support for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
United Kingdom
- GamCare – Free, confidential support and counselling for problem gamblers
www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Evidence-based information and support resources
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Resources and referrals for problem gambling help
www.ncpgambling.org
Phone: 1-800-522-4700 (confidential helpline)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Information and support for problem gambling
If You Need Help, Please Reach Out
There is no shame in seeking support. Problem gambling is a serious issue that can affect anyone, and help is always available. Whether you're experiencing financial difficulties, emotional stress, or relationship problems due to gambling, trained counsellors are ready to assist you—completely confidentially and free of charge.
If you or someone you know is struggling with gambling, please contact one of the support organisations listed above today.